Frequently Asked Questions
Do you offer direct billing for massage therapy in Abbotsford?
Yes. We bill ICBC, WorkSafeBC and most extended health plans directly, so in most cases you only pay any portion your plan does not cover.
Do I need a doctor's referral to see an RMT?
No referral is needed to book massage therapy at Volt Health. Some extended health plans ask for a referral before they reimburse, so check your plan details if you are billing to extended benefits.
Is massage therapy covered by ICBC after a car accident?
Yes. Under ICBC's Enhanced Care, massage therapy sessions are pre-authorized in the first 12 weeks after your accident, and we bill ICBC directly.
What is the difference between massage therapy and physiotherapy?
Registered Massage Therapy focuses on hands-on treatment of muscle and soft tissue, while physiotherapy centres on assessment, diagnosis and active rehabilitation. At Volt Health both work under one roof, so your RMT and physiotherapist can coordinate a single care plan.